What do I have to configure in my account in order to get access to the API (PROD and OT&E) environment?

After your Trademark Agent account has been verified and you have received your credentials for the production environment, you need to request your credentials for the OT&E environment. You can do this by creating a ticket in our dedicated Customer Support System, either by clicking on "GET SUPPORT" on the TMCH interface or by sending an email to support[at]trademark-clearinghouse[dot]com. After receiving your credentials for the OT&E environment, you need to whitelist your IP address in order to access both environments.

The procedure is the same for production and OT&E environment but must be performed on both environments:

  • Sign in to the environment where you wish to add or update the IP address;
  • Select "My account";
  • Select "API settings";
  • Enter the IP address you wish to whitelist (IPv4);
  • Select "Update API Settings".
  • Please note that it may take up to 30 minutes before the IP address is whitelisted.



    API (Automated Interface)



    proof of use



    TMCH Services

    trademark record

    trademark submission

    TREx Service

    user registration