Quick reference

This document will provide you with the instructions on how to use the Support page through the TMCH interface.  

Category: support

During this TMCH webinar for Trademark Holders and Agents we introduced two new gTLDs launching: .DESIGN & .COLLEGE.

 

Design improves everything we create, combining form and function to achieve superior, inherently more human, experiences. It defines and enriches our lives as the most fundamental product of intention and creative thought.

 

.COLLEGE is an unrestricted, generic platform for people and organizations of all types to come together for a common purpose and common future. .College offers businesses, institutions, and the communities around them, a safe and reputable namespace to share knowledge and drive innovation. For a limited time, first-year’s registration fees are waived for trademark holders during the Sunrise, and eligible educational institutions and their support services during the Landrush.

Category: general

This guide will provide the guidelines on how to transfer invalid Mark Records from a TMCH Holder account to a TMCH Agent account. 

After this transfer has been executed, this Mark Record will appear with an ‘incorrect’ status in the mark overview of the TMCH Agent.

Category: Mark Record Transfer

How to submit a Trademark Record.

Category: trademark registration

This how to explains how registered users can access and use the Customer Support Portal.

Category: support

This document provides you with an overview of the steps you need to take to register and/or create an account with the Clearinghouse. Please note that we need to check all users agains the Specially Designated Nationalist list (SDN), this can take up to 48 hours. Also make sure your mail server and email client allow mail from @trademark-clearinghouse.com

Category: user registration

The TMCH BrandPulse Service is LIVE for TMCH Agents through the secure web-portal.
To run the service you will need to complete the following steps:

  1. Opt your account in for the BrandPulse Service
  2. Select & activate the mark records to run BrandPulse

Please refer to the manual in attachment guiding you through both steps.

BrandPulse is priced at $449 USD and will be charged via your Agent PrePayment Account.

Category: services

During the lifecycle of a trademark record, a trademark record can be transferred from one company to another company. This document provides TMCH users with a guide on how to change the holder information and/or the address of the Trademark Holder of a trademark record after the trademark record has been verified.

Category: Mark Record Transfer

This document will provide TMCH Trademark Agents and Holders with a guide on how to add variations (extra labels) next to their standard labels via the web interface of the TMCH. Please note that these extra labels can only be used when the Ongoing Notifications service is activated. As a consequence, when this service is activated and when users have added variations, users will be notified when this variation is used for the registration of a domain name in a new gTLD.

Category: support, trademark submission, Notifications

This document provides Trademark Agents with an overview of the steps necessary to edit
a Trademark Record in the Clearinghouse.

Category: trademark registration