Frequently Asked Questions - trademark submission

Upon confirmation of payment and when your mark record has the status new, it has been submitted to the Clearinghouse. Please ensure that you have reviewed your order, selected the term of services and then click on submit.

Yes, any mark with at least one character is acceptable in the Clearinghouse. Please note however that all two-character labels will be withheld from registration or allocated to Registry Operator at the second level within the TLD in order to avoid confusion with country codes. Such labels may not be activated, and may not be released for registration to any person or entity other than Registry Operator, unless the Registry Operator reaches agreement with the related government and country-code manager of the string. The Registry Operator may also propose the release of these reservations based on its implementation of measures to avoid confusion with the corresponding country codes, subject to approval by ICANN.

Yes, the trademark clearinghouse accepts trademarks consisting out of multiple scripts. However, please check with the applicable registry first as not all registries will accept a domain name consisting out of mixed scripts.

You need to submit the record in the name of the new name  along with documentary evidence showing the change of name.

You need to first consult the new dot rule in the Clearinghouse Guidelines. If your trademark falls within the new dot rule requirements, you can send a service request to the customer support to re-correct the mark. For more information on creating a service request, please consult the Help Section/quick references.

No, only one trademark holder needs to submit the trademark record. The owner that is reported to the trademark Clearinghouse should sign the proof of use declaration.

This can happen if you, for instance, have changed the name of your trademark. Indeed when the name of the mark is incorrect, you need to change the name of the mark and to add as well the labels manually. If you forget to do this, no labels will be generated. To add the labels manually, please read the HOW TO.

 

This can also happen if your mark is composed of mixed scripts. Indeed due to technical requirements imposed by ICANN, you must be aware that no labels will be generated for marks composed of mixed scripts. This means that while you might have a verified trademark, your SMD file will contain no labels and no trademark claims notifications will be sent to you as no labels will be attached to your trademark record.

 

Yes, you can still submit your trademark but you should upload a copy of the trademark certificate and, if relevant, of the renewal certificate showing that the mark is still registered.

No, you should only indicate in the field detailed description of goods and services goods and services for which your trademark is still protected. For instance, if your trademark is registered in the United States and there are goods and services that are indicated between square brackets you should omit those as these goods and services are no longer covered by the registration according to the USPTO.

In the field “DESCRIPTION OF GOODS AND SERVICES CLASS” you should select “NA”. You should however always provide the detailed description in the field “DETAILED DESCRIPTION OF GOODS AND SERVICES”.

  • If the street is missing on the trademark certificate, you should indicate the correct street name and submit documentary evidence (e.g. an extract of the company registry showing the name of the street) or you should indicate “na”;
  • If the postal code is missing on the trademark certificate, you should indicate the correct postal code and submit documentary evidence (e.g. an extract of the company registry showing the postal code) or you should indicate “na”;
  • If the city is missing on the trademark certificate, you must indicate the correct city name and submit documentary evidence (e.g. an extract of the company registry showing the name of the city).

You should provide the detailed description of goods and services in the language of the trademark certificate. If you want to submit it in another language, you should provide a certified translation with the trademark record.

No, you can already report a change of ownership even though it is not yet reflected in the records of the relevant trademark office. You should however provide us with the template transfer/assignee declaration available on the website of the Clearinghouse in order to evidence the change in ownership and select “assignee” as the status of the trademark holder.

You should submit the current address of the trademark holder in the trademark record along with additional documentary evidence, such as an extract of the company registration form, to enable the Clearinghouse to verify this information.

If you are registered with the Clearinghouse as a trademark holder and your mark record has been verified you need to contact the support desk in order to edit the address. Once a ticket has been created, one of agents will then put the mark record on incorrect so that you can edit the mark record. Please note that this means that we will need to re-verify the information again and your SMD file when no longer be available. A new SMD file will provided to you upon re-verification.

 

Yes, the current character limit for the detailed description of goods and services for registered trademarks is 50000 bytes.

For court validated marks and marks protected by statute or treaty the character limit, for detailed description of goods and services, is 255 bytes.

Yes, you should provide a description of every class you have selected if the description is different from description and class number as provided in the description of goods and services class. The detailed description will be included in the SMD (sunrise file) as well as on the notification provided to a third party during the trademark claims services.

For a Trademark Holder or Trademark Agent who recorded or submitted one or more Trademark Records in the Clearinghouse during the Early Bird Registration Period (i.e. the period before the first Sunrise of the first new gTLD) for a period of one year, the initial Registration Period will begin from the date that the first Trademark Record has been registered or submitted in the Clearinghouse; the initial Registration Period will end on the first anniversary of the Early Bird Registration Period’s closing date (November 5th, 12:00 UTC).

For a Trademark Holder or Trademark Agent who did not record or submit a Trademark Record during the Early Bird Registration Period, but rather registered for one year, the initial Registration Period will begin as from the date the Trademark Record is recorded or submitted in the Clearinghouse, and ends on the first anniversary of such date.

The dates should be entered in YYYY-MM-DD format.

This depends on the type of trademarks you submit. Which information and documentary evidence will be required by the Clearinghouse is specified in details in the Clearinghouse Guidelines (available in our Download section)

This hyphen (-) will remain in the label automatically generated by the Clearinghouse, because the hyphen is a character which can be represented in the domain name system. You can find more information about the generation of labels in the Clearinghouse Guidelines available on this website.

This list of labels is generated automatically based on the the name of your trademark. You will then be able to select from the list of automatically generated labels. You can find more information about the generation of labels in the Clearinghouse Guidelines available on this website.

There is no time limit as to when you can submit your Trademark Record in the Clearinghouse. Nevertheless, in order to obtain Sunrise Services, you will need to submit a Trademark Record prior to the launch of the TLD in which you want to register your domain name during the Sunrise period.

The space present in the name of the trademark will be either omitted or replaced by a hyphen in the label. The labels are automatically generated by the Clearinghouse on the basis of the name of the trademark. You can find more information on the generation of labels by the Clearinghouse in the Clearinghouse Guidelines available on this website.

The character with the accent will be present in the label generated by the Clearinghouse. It will not be replaced by a character without accent as IDN characters are accepted by the Clearinghouse.

It can take some time to verify a trademark record. Consequently, waiting too long to submit your trademark records could imply that you may miss a sunrise registration period for a specific new gTLD.

 

A one (1) year registration will require the renewal of the record. When recording a trademark record for three (3) or five (5) years the trademark record will be automatically renewed. This minimizes the chance of missing out on a sunrise period because your trademark was pending renewal.

In addition, it is not known when all gTLDs will launch their extensions. Submitting your trademark record for multiple years provides more peace of mind.

Yes, registering as a Trademark Agent will enable you to handle the trademark portfolio of several Trademark Holders through a unique Clearinghouse account.

Before you can submit a Trademark Record, you need to creat a user account, either as Trademark Holder or Trademark Agent.

- Go to https://secure.trademark-clearinghouse.com and click on Register

- After you've submitted the necessary details, the Clearinghouse will check your VAT (if applicable) and whether you appear on the SDN (Specially Designated Nationals) list. Please note that these checks can take up to 48 hours.

- Once this checks are completed, you will receive an e-mail with your user name and password and further instructions

For more details, consult our 'How to register' guide in the Help Center on the home page.

There is no maximum amount of domain name labels that can be linked to a Trademark Record within a single payment transaction. Upon registration of a Trademark Record, the Trademark Holder has the possibility to select additional domain names that can be associated with the Trademark Record, based on the Domain Name Matching Rules. Up to 10 domain names are included in the price of Trademark Registration. For each additional domain name label that is associated with the Trademark Registration, an additional cost will be calculated to the Trademark Holder.