Frequently Asked Questions - mark record verification
This message has been sent to you to draw your attention to the fact that one of your trademark has been marked as incorrect. In order to find out why your trademark was marked incorrect, please go to your account first. You then need to click on your mark in the mark tab. The reason why your mark was marked as incorrect can be found in the field "COMMENT" in the bottom of the page. If you wish to correct your trademark record you can find how to do this on our website.
You need to submit the record in the name of the new name along with documentary evidence showing the change of name.
As soon as your mark record is set on incorrect, you will be provided with a comment stating why your mark record was marked as incorrect. You can find this comment field by clicking on the mark and scrolling down. You will need to correct the mark record accordingly.
There are three types of trademarks accepted in the Clearinghouse, and depending on the type of the mark and the country of protection we will do a check against the online databases or perform an in-depth analysis. Find out more about the verification process in the Clearinghouse Guidelines available in our Download section.
This depends of the number of verifications requested at the time your trademark record is submitted and of whether all provided information is correct. Please note that it can take up to 15 days to have your mark record verified and another 10 days to verify your proof of use.