Problems with Ongoing Notifications Service

Dear TMCH users,

We have experienced some problems with our Ongoing Notifications Service due to inconsistencies in the CZDS (Centralized Zone Data Service) between the 3rd of February and the 7th of February. Agents and holders may have received duplicated ongoing notifications that were sent out in the past. Among the impacted TLDs are: .bayern and to a lesser extent: .mango, .digital, .dot, .ftr and .games. We currently do not have additional information on which other TLDs are potentially impacted. Please note that the cause of this issue does not lie with The Clearinghouse, hence we cannot provide further details to this matter.

We are monitoring this closely, and have not identified any impact since the problem was resolved. However, should we receive additional information regarding this matter, then we will inform you about this.

In case of questions, please feel free to reach out to us via our customer support page.

We thank you for your understanding.

Best regards,
The TMCH team